Privacy Policy

Last updated: March 1, 2026

This Privacy Policy describes how Trivashion ("Trivashion", "we", "us", or "our") collects, uses, discloses, and protects your information when you visit our website, use our services, or otherwise interact with us.

By accessing or using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our website and services.

1. Information We Collect

We collect different types of information in order to provide and improve our products and services, operate our website, and support your shopping experience with Trivashion.

1.1 Personal information you provide to us

We may collect personal information that you voluntarily provide when you:

Create an account or update your profile
Place an order or request a refund
Subscribe to newsletters or marketing communications
Participate in promotions, surveys, or events
Contact us for support or customer service

This personal information may include your name, email address, phone number, billing and shipping address, payment information (processed by our payment providers), account credentials, and any other information you choose to provide.

1.2 Information collected automatically

When you visit our website, we automatically collect certain information about your device and interaction with our site, including:

Device and browser information (such as IP address, browser type, operating system)
Usage data (such as pages viewed, time spent on pages, links clicked)
Referring URLs and the pages you visited before and after our website
Approximate location information derived from your IP address

1.3 Cookies and similar technologies

We use cookies, web beacons, and similar tracking technologies to enable site functionality, remember your preferences, analyze site performance, and support marketing efforts. You can control cookies through your browser settings; however, disabling cookies may affect the functionality of certain features of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, payments, returns, and exchanges
To create and manage your account and maintain your purchase history
To communicate with you about your orders, account, and customer service requests
To send you marketing and promotional communications (where permitted by law)
To personalize your experience and show you content and offers tailored to your interests
To maintain, operate, and improve our website, products, and services
To detect, prevent, and address fraud, security issues, and misuse of our services
To comply with legal obligations and enforce our terms and policies

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers and business partners who perform services on our behalf (such as payment processors, shipping carriers, analytics providers, email service providers, and marketing platforms)
Professional advisors, such as lawyers, auditors, and insurers, where necessary in the course of the services they provide to us
Law enforcement, government authorities, or other third parties when we believe disclosure is required by applicable law, regulation, legal process, or to protect the rights, property, or safety of Trivashion, our customers, or others
Successors or acquirers in the event of a merger, acquisition, reorganization, sale of assets, or similar transaction involving all or part of our business

We may also share aggregated or de-identified information that does not reasonably identify you, for example to help us analyze usage patterns or improve our services.

4. Your Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information. Subject to applicable law, these may include the right to:

Access the personal information we hold about you
Request correction or update of inaccurate or incomplete information
Request deletion of your personal information, subject to certain exceptions
Object to or restrict the processing of your personal information
Opt out of receiving marketing communications from us
Withdraw any consent you have previously given, without affecting the lawfulness of processing before withdrawal

To exercise these rights, please contact us using the contact details provided at the end of this policy. We may need to verify your identity before responding to your request. We will respond to your request within the time period required by applicable law.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized access, disclosure, or use. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will take steps to delete, anonymize, or securely store it in accordance with applicable laws and our internal policies.

7. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe that a child under 13 has provided us with personal information, please contact us using the details provided below.

8. International Transfers

Trivashion is based in the United States. If you access our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. These countries may have data protection laws that are different from those in your country. We take steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable law.

9. Third-Party Links and Services

Our website may contain links to third-party websites, apps, or services that are not operated by Trivashion. We are not responsible for the privacy practices of these third parties, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party sites or services you visit or use.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide you with additional notice. Your continued use of our website or services after any changes become effective constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you would like to exercise your rights, you can contact us using the details below:

Trivashion
Email: support@trivashiononline.com
Address: 1709 Reisterstown Road, Pikesville, MD 21208